Our Satisfaction Guarantee
100% SATISFACTION GUARANTEE: We are so confident you’ll be happy with all your purchases from Glow Granny that we have the best return policy in the industry. If for any reason you are unhappy with your purchase simply returned the unused glow products within 60 days and we’ll issue you a full refund for the product returned, no restocking fees and no hassles. With Granny you can be 100% confident that you have a professional supplier who will stand behind their products and assure you’re happy with your purchase. In the event that you use some of the product, then you will be refunded for the percentage returned unused (use 20% you will be refunded for the remaining unused 80%).We specialize not only in the best quality products, but also the best customer service.
ZERO DUD GUARANTEE: Our industry leading manufacturing techniques, premium materials, and quality control steps result in the typical tube of product having zero duds. While rare, issues beyond our control can still sometimes result in a few duds, typically due to shipping damage or rarely some other isolated defect. If you receive duds in your order please contact us within 60 days and let us know how many, and you’ll be refunded for the product that is damaged. Please note that we may in some cases ask for the duds to be returned so we can verify that they were indeed duds before issuing a refund (yes, we can distinguish between duds and products that were activated and used), to help prevent abuse of this policy.